Based on available information, employee sentiment regarding work culture, work-life balance, and career opportunities at Ross Stores generally centers around a 3.1 out of 5 rating, though Dublin, CA employees report a slightly higher 3.7 rating for work-life balance, and Front End Supervisors report a 3.3 rating.
Publicly available sources indicate a division in employee experience based on department and tenure. While corporate office roles note stability and growth, and the Product department rates CEO Barbara Rentler highly at 82/100, other departments report significantly lower sentiment; Finance and Admin rank the CEO at 33/100 and 42/100, respectively.
Feedback from some corporate and store-level reviews characterizes management as "old school" with a top-down approach where management is described as not open to suggestions, accompanied by office politics and expectations to "just do the job with no questions." Conversely, company materials highlight programs like "Values in Action" for peer recognition, basic first aid and CPR training via volunteer networks, and feedback channels for its roughly 107,000 full- and part-time associates. The company also promotes competitive pay, merchandise discounts, safety initiatives, and flexible scheduling.
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