WorkSignalsInterview Prep
What to expect in the Zendesk - Engineering - Remote interview process
## Zendesk Software Engineer Interview Guide & Process
Zendesk builds customer service software at enterprise scale (Ruby, Scala, Java).
### 1. Recruiter Call (30 mins)
Background check and role matching.
### 2. Take-Home or Tech Screen
A choice between a small coding project (e.g., building a mini search API) or a live algorithmic screen.
### 3. Onsite Loop (4-5 hours)
- **System Design:** Architecting high-volume ticketing systems, search indexing, and real-time messaging.
- **Code Review / Pairing:** Extending a codebase or reviewing a PR.
- **Behavioral & Experience:** Discussing your impact on previous teams and your approach to software quality.
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