What to expect in the WILLIS TOWERS WATSON PLC interview process

Based on information found online, Willis Towers Watson (WTW) is a consulting and insurance broking firm that looks for type-A, self-motivated individuals who fit its people-focused culture.

The hiring process involves multiple steps, starting with an online application and resume screen, which serves as a major high-volume elimination point focusing on academic credentials and quantitative coursework. Candidates who pass face a recorded HireVue video assessment—noted as a common elimination point that requires preparation—followed by first-round video interviews with two consultants. Final rounds or assessment days may also be part of the process, particularly for consulting and early-career tracks, such as the full-time Graduate Development Program (GDP). Interviews heavily weigh behavioral components, cultural fit, and motivation alongside analytical capability and structured thinking across HR, risk, and benefits scenarios.

Publicly available sources indicate that department leadership primarily focuses on billable hours, and there are multiple layers of leadership within departments, which can offer promotion possibilities but also prove frustrating. While employees praise the competent leadership, high-impact work, industry experts, and strong camaraderie, work-life balance is known to suffer significantly during peak operational seasons like major onboarding and open enrollment. This imbalance has driven former employees to leave the firm.