Based on information found online, ServiceNow maintains an overall employee rating around 4.0 out of 5 stars, with compensation and benefits specifically rated at 4.1 out of 5. Reported total compensation ranges broadly—from a low end of roughly $28,943 for roles like Customer Service Operations up to $840,000 for Product Managers at the high end, with annual salaries for Vice Presidents reaching up to $534,460.
For equity, RSUs are structured around a standard 4-year vesting schedule, where 25% vests in the first year (at 6.25% quarterly), 25% in the second year, 25% in the third, and 25% in the fourth.
Despite positive ratings on benefits and general satisfaction, internal employee feedback highlights concerns regarding pay equity and transparency. PayScale data assigns the company a Fair Pay score of 2.63, and employee submissions point to missing equal pay for equal work, alongside employee reviews noting limited pay and a lack of fair compensation practices. Specific role earnings vary significantly across departments, with Software Engineer salaries typically spanning between $120,469 (25th percentile) and $191,389 (75th percentile), technical writers reporting a median of $123k, and specialized management or sales roles—such as Data Science Managers and Sales Enablement—earning averages upwards of $300,000.
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