Based on publicly available sources and employee feedback, working at NatWest Group presents a generally supportive environment, though internal realities vary by role and business cycle.
Employees rate the company favorably in several categories, recording a 4.2 out of 5 for work-life balance and diversity and inclusion, alongside a 4.1 for culture and values. Leadership approval is also high, with 84% approving of CEO Paul Thwaite, and 80% of reviewers indicating they would recommend the company to a friend. The workplace culture is frequently described as supportive and collaborative, featuring approachable managers, helpful teammates, and a strong emphasis on diversity, inclusion, and community volunteering.
However, operational realities come with notable trade-offs. While strengths include hybrid working options, flexible scheduling, and wellbeing support, employees report that these benefits can be constrained by delivery peaks, resourcing limitations during transformation periods, and uneven flexibility depending on the specific function or location. Furthermore, while the general working environment is viewed positively, career progression is reported to be slow, particularly within certain operational areas.
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