What to expect in the MAXIMUS, INC. interview process

Based on publicly available sources, Maximus, Inc. operates as a major government services and biotech/healthcare contractor with a global workforce of approximately 36,490 employees as of March 2026. While total headcount has declined by about 6.6% since 2023, the company actively maintains hiring efforts, showing an increase in active job postings.

The company's workplace experience varies starkly depending on role and location. On one hand, Maximus has received recognition as a top workplace—such as being named a top Washington-area workplace by *The Washington Post* and earning recognition as one of British Columbia’s top employers for its formal remote work policies (allowing work from home and internationally for limited periods), a $25 monthly remote work allowance, retirement planning assistance, defined benefit pension plans, and an in-house career development tool called Eightfold.

Conversely, public reports highlight significant internal disparities and labor friction. Frontline operations, particularly federal call centers handling the Affordable Care Act and Medicare, face severe equity and workforce challenges. Reports note that Black and Latina women comprise 48% of the company's lowest-ranking frontline call center workers but account for only 5% of top executives. Additionally, workers have faced localized labor opposition and job cuts, including hundreds of layoffs at call centers in locations such as Hattiesburg, Mississippi, and Bogalusa, Louisiana.

Compensation at the company ranges widely by department and geography; for instance, architects in Washington, DC average $137,823 annually, while various analyst and coordinator roles in locations like Folsom, California, feature distinct local pay scales.