What to expect in the Freshworks Inc. interview process

Based on publicly available sources and reported employee sentiment, Freshworks Inc. operates as a global software development company headquartered in San Mateo, California, with a distributed workforce spanning 39 countries, including major hubs in India, the United States, United Kingdom, Germany, and Australia. Originally founded in Chennai, India, before expanding to the US, the enterprise currently employs approximately 4,430 to 4,588 people and maintains active hiring pipelines, with over 250 job postings recorded.

Employee feedback regarding day-to-day work life presents a mixed picture. While general work wellbeing scores rank above average at 73—with particular strengths noted in employee happiness and satisfaction—stress management is rated below average by respondents. Compensation and benefits are viewed favorably, with roughly half of salaries exceeding a median of approximately $141,930 annually (ranging from roughly $52,931 for customer support roles up to over $235,000 for engineering directors), and a subset of employees ranking compensation and perks within the top tier compared to similar-sized companies.

The company's software suite includes tools like Freshdesk, Freshservice, and Freshsales, serving over 74,000 corporate clients globally under its public ticker NASDAQ: FRSH.