What to expect in the CARVANA CO. interview process

Based on publicly available sources, Carvana operates across several functional areas including technology, auto transport, customer care, inspection centers, and customer delivery, maintaining headquarters in Tempe, Arizona.

When applying for roles such as Customer Delivery Advocates, the interview process typically spans 7 to 10 business days from application to offer. Applications are reviewed by recruiters within 48 business hours, followed by a 15-to-30-minute phone screen and a final on-site interview round. For early-career software engineers and product managers, the company offers the "Apex" program—a competitive, AI-forward cohort for 15–20 peers kicking off in June or July. The Apex application requires submitting a short video showcasing work, followed by rapid interview rounds with senior leaders and teammates. Carvana evaluates candidates on signal-rich work, intellectual curiosity, self-teaching ability, clear communication, AI-forward thinking, analytical skills, low-ego collaboration, and a high-effort mindset.

Regarding compensation and structure, Customer Delivery Advocates are eligible for a quarterly merit increase program where hourly compensation can increase by $0.50 every three months based on individual performance and time in role, adding up to a potential $2 per hour increase (nearly $4,000 per year) in just one year. On the day-to-day experience, employee reviews describe the customer delivery role as offering freedom, autonomy, and supportive management, with drivers experiencing new places and interacting with customers receiving vehicles.