What it's like to work at British American Tobacco p.l.c.

Based on publicly available sources, working at British American Tobacco (BAT) involves navigating a stretching and fast-paced environment driven by a corporate purpose to "Build a Smokeless World" and increase sustainability.

Employee sentiment and organizational reviews highlight several internal dynamics:

* **Management and Leadership:** Management styles vary significantly by location. While some employees report supportive leadership, others highlight issues with favoritism and a lack of transparency.
* **Work-Life Balance and Culture:** General employee ratings on Glassdoor place work-life balance around 3.6 to 4.0 out of 5 stars, with culture and values rated around 3.9 and career opportunities at 3.7. Internal engagement surveys present a highly positive view, reporting a 2025 global engagement and inclusion score of 85% with high participation rates (around 89% to 90%), outperforming FMCG benchmarks by 5 to 7 percentage points.
* **Work Environment and Structure:** The company emphasizes high performance, developing the next generation of leaders, and encouraging entrepreneurial behavior under the "BAT Ethos." Employee feedback is gathered biannually alongside targeted pulse surveys at global and local levels to address specific focus areas and onboarding.

The company has also received external recognition, including being named a Global Top Employer for four consecutive years by the Top Employers Institute, reflecting its footprint across 46 markets and 5 regions.