What to expect in the Arthur J. Gallagher & Co. interview process

Based on information found online, Arthur J. Gallagher & Co. maintains an extensive multi-stage hiring process that can be notably lengthy; one account noted it took five months from application to offer for a customer support role. Publicly available sources indicate that an entry-level position can involve two video interviews followed by an in-person interview. The company explicitly warns applicants against recruitment phishing scams, noting they never extend offers or request personal data without an online application and formal interviews, and they do not use platforms like Skype, Zoom, Telegram, or Gmail.

Employee feedback reveals stark contrasts between corporate positioning and day-to-day realities, with an overall rating of 3.6/5 across more than 2,700 reviews. While marketing team members report positive experiences (94% positive reviews), the sales department generates significant constructive feedback (45%), and overall sentiment sits at 70% positive.

Common internal pain points reported by staff include vague deliverable clarity, a lack of clear KPIs or KRAs, micromanagement, and unclear managerial expectations. Some employees cite operational and transactional cultures lacking empathy, alongside expectations to be available 24 hours a day and during weekends. Additional workplace friction noted by personnel includes siloed, standalone offices where corporate is viewed negatively, as well as specific regional tensions and perceived favoritism within certain back-office functions. On the positive side, employees highlight good client exposure, supportive colleagues, and branch-level efforts to keep the environment pleasant.